Last updated: June 2026
1. Introduction
At Vista Foods, we take the privacy and security of our customers and website users seriously. This Privacy Policy explains how Vista Foods collects, uses, stores, and shares personal data when you visit vistafoods.ie, and sets out your rights under the General Data Protection Regulation (GDPR) and the Irish Data Protection Act 2018.Vista Foods acts as the Data Controller for personal data collected through this website. We are committed to handling your data lawfully, fairly, and transparently.
2. Who We Are
Vista Foods is an Irish food company supplying quality products to retailers, food service operators, and consumers across Ireland.
• Registered name: Vista Foods
• Address: Unit D3, Riverview Business Park, Nangor Road, Dublin 12, D12 EH58
• Contact email: [contact@vistafoods.ie]
If you have any questions about this policy or how we handle your data, please contact us at the details above.
3. Definitions
For the purposes of this policy:
• Personal Data: Any information relating to an identified or identifiable living individual.
• Usage Data: Data collected automatically from your use of the website (e.g., pages visited, time on site).
• Data Controller: The entity that determines the purposes and means of processing personal data. Vista Foods is the Data Controller for data collected on this site.
• Data Processor: A third party that processes data on behalf of the Data Controller.
• Data Subject: The individual whose personal data is being processed. In this context, this means you, the website user.
4. Data We Collect
We may collect and process the following categories of personal data:
4.1 Data You Provide Directly
• Name and contact details (email address, phone number, postal address)
• Job title and company name
• Messages or enquiries submitted via website forms
• Newsletter or marketing opt-ins
4.2 Data Collected Automatically
• IP address
• Browser type and version
• Pages visited and time spent on the site
• Referring website or search term
• Approximate geographic location (derived from IP address)Automatically collected data is largely anonymous and used in aggregate. Where it can identify you, it is treated as personal data under this policy.
5. Lawful Basis for Processing
We only process your personal data where we have a lawful basis to do so.
The basis we rely on depends on the purpose:
• Consent: Where you have opted in to marketing communications or analytics cookies. You can withdraw consent at any time.
• Legitimate Interests: For website analytics and improving the user experience, where our interests are not overridden by your rights.
• Contractual Necessity: Where processing is necessary to fulfil a request or provide a service you have asked for.
• Legal Obligation: Where we are required to process data to comply with applicable law.
6. How We Use Your Data
We use the data we collect for the following purposes:
• To respond to enquiries and provide information about our products and services
• To send marketing communications where you have opted in
• To analyse website usage and improve the site’s performance and content
• To serve relevant advertisements on other platforms (where consent is given)
• To detect, prevent, and address technical issues or security threats
• To comply with legal and regulatory obligations
7. Cookies
We use cookies and similar tracking technologies on vistafoods.ie. Cookies for analytics and marketing purposes are only set after you give your explicit consent via our cookie consent banner.For full details of the cookies we use, the categories they fall into, and how to manage your preferences, please see our Cookie Policy.
8. Sharing Your Data
We do not sell your personal data. We may share data with the following categories of third parties:
• Service providers and data processors: Companies that help us operate the website or deliver services (e.g., website hosting via Webflow, email platforms). These parties process data only on our instructions.
• Analytics and advertising partners: Google Analytics, Google Ads, and Meta (Facebook Pixel), subject to your cookie consent preferences.
• Legal and regulatory authorities: Where we are required to disclose data by law, court order, or regulatory authority.We require all third-party processors to respect the security of your data and to treat it in accordance with the law.
9. International Data Transfers
Some of our third-party service providers are based outside the European Economic Area (EEA), including in the United States (Google, Meta). Transfers of your personal data to these countries are carried out under appropriate safeguards, specifically the European Commission’s Standard Contractual Clauses (SCCs).For more information on the safeguards in place, you can contact us or review the relevant providers’ privacy policies.
10. Data Retention
We retain personal data only for as long as is necessary for the purposes for which it was collected, or as required by law. Indicative retention periods are as follows:
• Contact form and enquiry data: 2 years from last contact
• Marketing opt-in records: Until consent is withdrawn, plus 1 year
• Website analytics data: 26 months (Google Analytics default)
• Financial and transaction records: 7 years (statutory requirement)
When data is no longer required, it is securely deleted or anonymised.
11. Your Rights
Under GDPR, you have the following rights in relation to your personal data:
• Right of access: You can request a copy of the personal data we hold about you.
• Right to rectification: You can ask us to correct inaccurate or incomplete data.
• Right to erasure: You can ask us to delete your data where there is no legitimate reason for us to continue holding it.
• Right to restriction: You can ask us to pause processing of your data in certain circumstances.
• Right to data portability: You can ask us to provide your data in a structured, commonly used format for transfer to another service.
• Right to object: You can object to processing based on legitimate interests or for direct marketing purposes.
• Right to withdraw consent: Where processing is based on consent, you can withdraw it at any time without affecting the lawfulness of prior processing.
To exercise any of these rights, please contact us at [contact@vistafoods.ie]. We will respond within one month. There is no charge for making a request.
12. Right to Lodge a Complaint
If you believe we have not handled your personal data in accordance with applicable law, you have the right to lodge a complaint with the Irish Data Protection Commission (DPC):
• Website: www.dataprotection.ie
• Phone: +353 57 868 4800
• Post: Data Protection Commission, 21 Fitzwilliam Square South, Dublin 2, D02 RD28
We would ask that you contact us in the first instance so we can try to resolve any concern directly.
13. Children’s Privacy
Our website is not directed at children under the age of 16. We do not knowingly collect personal data from anyone under 16. If you believe a child under 16 has provided us with personal data, please contact us and we will take steps to delete that information promptly.
14. Links to Other Websites
Our website may contain links to third-party websites. Once you leave vistafoods.ie, this Privacy Policy no longer applies. We are not responsible for the privacy practices of other sites and encourage you to read their privacy policies.
15. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated “Last updated” date. Where changes are material, we will make reasonable efforts to notify you. Continued use of the website after changes are published constitutes acknowledgement of the updated policy.
16. Contact Us
For any questions about this Privacy Policy or to exercise your data rights, please contact:
• Vista Foods, Unit D3, Riverview Business Park, Nangor Road, Dublin 12, D12 EH58
• Email: [contact@vistafoods